Lost Video Island

littleton_pace · Posted: Wed Jan 07, 2009 5:03 pm Post subject: can't remove office!!!

something weird is going on with my laptop and im not sure what :S But I can't delete The MS OFFICE trails off my comp with Add/Remove programs. I get this error:

setup cannot continue because a required file is either corrupted or not available

which makes no sense to me :S and i cant download another trial because ive tried and its like it recognizes the older versions cos they're still on the computer and they won't even begin to install :S i get the same error as above when I try :S

does anyone know how I can get it off my comp?? i tried deleting the Microsoft Office folder but when i try, i get this message mid-delte that tells me i need permisson to do it :S which makes no sense cos im the only admin on the comp ;S heck, im the only one period on the comp

grr, its so annoying :S id just figured out how to get it for free :S:S
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Polarbear · Posted: Wed Jan 07, 2009 5:12 pm Post subject:

You tried system restore?

You could try openoffice as a stop gap it's a free word processor that is compatible with Microsoft Office: http://www.openoffice.org/
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littleton_pace · Posted: Wed Jan 07, 2009 5:22 pm Post subject:

ive tried and *hate* open office :S:S ill try a system restore and let you know how it goes

hang on, will it remove the Sims? cos I only just put that on there a few days ago

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Charmed_Charlee · Posted: Wed Jan 07, 2009 6:29 pm Post subject:

Yeah it will =/ If it was installed after the office trials

Aislynn · Posted: Wed Jan 07, 2009 10:15 pm Post subject:

I did some poking around and found other instances of people not being able to uninstall the Office trial but I can't find any solutions!

And of course Microsoft's site is no help, they just tell you to remove it through the add/remove programs blah blah blah but no idea what to do if that fails!

That really sucks, hon!

I'll keep looking and let you know if I find anything!

littleton_pace · Posted: Thu Jan 08, 2009 5:14 am Post subject:

my last restre point was after i installed the Sims so they're still there

but the system restore didnt work :S its so irritating!!! Word opens but all the options are greyed out like my trial has ended :S ive downloaded two new ones but like i said, they dont work cos its like my comp is still reading the old ones cos they're still there :S:S

its infuriating cos i cant write anything

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Polarbear · Posted: Thu Jan 08, 2009 2:28 pm Post subject:

That happened to me and mine was a legal copy of office that came with my laptop so that pissed me off I just didn't have the serial key for it. I'd advise you to turn off office updating when you get a working version then it can't screw with it. Hope you get it sorted!

edit: Well I found this site: http://www.instant-registry-fixes.org/steps-to-perform-2007-office-uninstall/ Gives some tips to manually uninstall Office but it seems a lengthy process :s
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littleton_pace · Posted: Thu Jan 08, 2009 4:27 pm Post subject:

Phew!!! That took the better part of an hour but it worked

Thanks Paul

*hugs*

Man it was confusing and I thought i was gonna screw up my whole comp, but it worked fine and i installed Office again good as new :S only issue now is hacking into the trial again :S you wouldn't have any sneaky ways of doing that would ya?

its gone back to asking me for a product key :S
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