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rbexter93 Expert Vidder
Joined: 24 Mar 2006 Posts: 3270
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Posted: Mon Oct 27, 2008 12:08 am Post subject: Your Description Has Special Characters |
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I've been trying to submit my contest entry but it keeps telling me my description has special characters.
I retyped the part I had pasted. It had no punctuation at all apart from capital letters but would not let me submit so I removed all apart from the "october 2008 contest submission". It still wouldn't submit.
I often have this problem..what should I do? _________________
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Aislynn Council Member
Joined: 03 Feb 2005 Posts: 35782 Location: Sawyerville, USA
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Posted: Mon Oct 27, 2008 12:49 am Post subject: |
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Check all of the fields that you're entering in (like the length of the vid, artist name, etc.) and make sure there's nothing that's not just a regular letter or number with absolutely no punctuation in there. Like if you don't know how large the MB size of the vid is, just guess at something like 15 MB instead of putting something like "I don't know." (Not saying that's what you did, but that has tripped that special character warning before. )
If you don't find anything strange in there but it still won't let you submit it, send me all of the info you're entering (or screencap it, if that's easier) so we can see exactly what's in all of the fields, so hopefully we can figure out what's causing the problem.
Don't worry, though, we'll get this fixed and we'll make sure you're entered into the contest! So sorry for the inconvenience! |
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rbexter93 Expert Vidder
Joined: 24 Mar 2006 Posts: 3270
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Posted: Mon Oct 27, 2008 10:04 am Post subject: |
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It still isnt working this is what I'm entering
is there anything wrong? _________________
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Uruviel Council Member
Joined: 31 Mar 2005 Posts: 21848 Location: Tennessee
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Posted: Mon Oct 27, 2008 10:11 am Post subject: |
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Hi Becca!
Is that a space in between nobody & wins in the image file name? That's the only thing I see that could possibly be a problem. _________________ Heather |
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Aislynn Council Member
Joined: 03 Feb 2005 Posts: 35782 Location: Sawyerville, USA
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Posted: Mon Oct 27, 2008 6:32 pm Post subject: |
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It's your picture that's causing the problem. It's in .GIF format and the site can only accept .JPG. So just run it through your graphics program and save it as .JPG and that should do the trick! (And you might want to remove the space, just to be sure. ) *fingers crossed* |
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rbexter93 Expert Vidder
Joined: 24 Mar 2006 Posts: 3270
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Posted: Mon Oct 27, 2008 9:54 pm Post subject: |
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I saved my picture in JPG format and removed the space..but still no luck _________________
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Charmed_Charlee Expert Vidder
Joined: 03 Jun 2006 Posts: 18232 Location: Somewhere...
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Posted: Mon Oct 27, 2008 9:56 pm Post subject: |
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Hmm..have you tried submitting using IE? |
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rbexter93 Expert Vidder
Joined: 24 Mar 2006 Posts: 3270
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Posted: Mon Oct 27, 2008 10:02 pm Post subject: |
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Just tried still not working _________________
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Charmed_Charlee Expert Vidder
Joined: 03 Jun 2006 Posts: 18232 Location: Somewhere...
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Posted: Mon Oct 27, 2008 10:06 pm Post subject: |
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Hmm..just looking over your thing, is there a gap in the MB part between 17 9 |
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rbexter93 Expert Vidder
Joined: 24 Mar 2006 Posts: 3270
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Posted: Mon Oct 27, 2008 10:08 pm Post subject: |
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yes but I just tried without a space and still no luck
I bet the actual problem is something really simple lol _________________
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Charmed_Charlee Expert Vidder
Joined: 03 Jun 2006 Posts: 18232 Location: Somewhere...
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Posted: Mon Oct 27, 2008 10:11 pm Post subject: |
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Hmmm try putting in 17.9MB see if that works |
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rbexter93 Expert Vidder
Joined: 24 Mar 2006 Posts: 3270
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Posted: Mon Oct 27, 2008 10:14 pm Post subject: |
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still no luck _________________
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Charmed_Charlee Expert Vidder
Joined: 03 Jun 2006 Posts: 18232 Location: Somewhere...
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Posted: Mon Oct 27, 2008 10:16 pm Post subject: |
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Hmmm I'm gonna enter myself what you've put in and see if I get the same problem |
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rbexter93 Expert Vidder
Joined: 24 Mar 2006 Posts: 3270
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Posted: Mon Oct 27, 2008 10:17 pm Post subject: |
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okay..hopefully its not my computer _________________
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Charmed_Charlee Expert Vidder
Joined: 03 Jun 2006 Posts: 18232 Location: Somewhere...
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Posted: Mon Oct 27, 2008 10:18 pm Post subject: |
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Hmmm I just entered it and it's gone to the next screen showing me the info before it submits to the site. |
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