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Help--trouble uploading an image

 
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LisiBee
Intermediate Vidder


Joined: 26 Oct 2006
Posts: 27

PostPosted: Sat Nov 25, 2006 6:35 pm    Post subject: Help--trouble uploading an image

I'm trying to submit a vid, but I cannot get my pic to upload. I keep getting the following message: "Your image file wasn't a jpeg file. It was an image/jpg."

Not sure what I'm doing wrong; here's a link to the pic I want to use: http://i21.photobucket.com/albums/b255/lisibee815/saw1.jpg

Looks like a jpeg to me. Any help would be greatly appreciated, this is driving me bonkers!
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PsychoCynic
Expert Vidder

Joined: 18 Jul 2005
Posts: 1795

PostPosted: Sat Nov 25, 2006 6:55 pm    

You have to upload it directly from your computer ... not on photobucket or imageshack.

Maybe that's what you're doing wrong?

Sorry I couldn't be more helpful.
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LisiBee
Intermediate Vidder


Joined: 26 Oct 2006
Posts: 27

PostPosted: Sat Nov 25, 2006 7:04 pm    

Thanks for your reply; I probably should have mentioned in my first post that I was trying to upload the image from my computer, not from Photobucket. I just posted that link as an example of the pic I was trying to use.

I've saved it as a *.jpg file using two different programs (Photo Explosion and Serif PhotoPlus), and neither one was successful.
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KajaM
Expert Vidder

Joined: 28 Jun 2005
Posts: 10438

PostPosted: Sun Nov 26, 2006 12:59 pm    

Well, the problem could be that the file is too big. On the submit page, it is mentioned that the picture must be under 20KB and your picture is a little bit bigger (20,16KB).

Try to get it down to 19KB or so (my pics usually have about 16KB). Maybe it'll work then.
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phoenix39
Novice Vidder


Joined: 04 Mar 2005
Posts: 479

PostPosted: Mon Nov 27, 2006 3:26 am    

I used to have the same problem. Try saving the image in Microsoft Paint instead of Photoshop or whatever program you used to make the graphic.
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-Jane
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LisiBee
Intermediate Vidder


Joined: 26 Oct 2006
Posts: 27

PostPosted: Mon Nov 27, 2006 4:56 am    

Thank you for the suggestions. I saved the image in Paint, which made it a much smaller image (less than 6KB), and I'm still getting the same "image/jpg" message. Think I'm going to give up on this one, but thanks for trying to help.
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KajaM
Expert Vidder

Joined: 28 Jun 2005
Posts: 10438

PostPosted: Mon Nov 27, 2006 8:59 am    

You should send a PM to Warren ("Hobbes") then. He's the webmaster of the LVI and he might be able to help you.
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mistojen
Advanced Vidder


Joined: 12 Jun 2006
Posts: 1699

PostPosted: Mon Nov 27, 2006 9:10 am    

Definitely PM Warren before you give up, Lisibee, Warren knows practically EVERY fix for nearly EVERY problem *points at sig* another reason why Warren = GOD.
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Aislynn
Council Member

Joined: 03 Feb 2005
Posts: 35782

PostPosted: Tue Nov 28, 2006 3:54 am    

I don't know if this will do any good but I had luck helping somebody else like this just by running their pic through my Paintshop Pro and redoing it as a .JPG (even though it was already a .JPG ). Strange are the ways of computer thingies!

Your original pic showed up as 19.6 KB as a .JPG and now it's showing as 7.4 KB for me. Maybe that will help?

http://img139.imageshack.us/img139/6513/saw2km4.jpg

Anyway, don't give up! Warren will be able to figure something out if this didn't do any good for you. I really want to see your vid, judging from the pic!
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LisiBee
Intermediate Vidder


Joined: 26 Oct 2006
Posts: 27

PostPosted: Tue Nov 28, 2006 10:32 am    

Aislynn wrote:
I don't know if this will do any good but I had luck helping somebody else like this just by running their pic through my Paintshop Pro and redoing it as a .JPG (even though it was already a .JPG ). Strange are the ways of computer thingies!


Thank you for trying, but still no dice. Getting to my wit's end here, and I like to think that I'm more patient than most. I have PM'ed Warren, so maybe he'll be able to work some magic.

Quote:
I really want to see your vid, judging from the pic!


I'm not sure the vid is going to be able to support the build-up at this point!
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LisiBee
Intermediate Vidder


Joined: 26 Oct 2006
Posts: 27

PostPosted: Wed Nov 29, 2006 3:59 am    

Update--because I know everyone's on the edge of their seat following this unfolding drama.

After much struggling, and help from Aislynn and Hobbes, I was able to successfully upload the vid with the pic I wanted, but only after I switched from Internet Explorer to Firefox. I have no idea why this worked, but it did.

Thanks to all of you for your help and advice, I really appreciate it!

~LisiBee
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Aislynn
Council Member

Joined: 03 Feb 2005
Posts: 35782

PostPosted: Wed Nov 29, 2006 4:28 am    

Yay! *throws confetti*
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