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Submitting problem...

 
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ashy_rulz88
Novice Vidder

Joined: 27 Apr 2006
Posts: 53

PostPosted: Sun Jul 23, 2006 9:43 am    Post subject: Submitting problem...

Ok, for the last 15 minutes I've been trying to submit a video... well. It's an ensemble video, so I selected Ensemble in all three menus... and i got this message...

Quote:
The same character/ship was chosen more than once in this video. This is not allowed.

If you have more than 3 main characters in your video, please enter "Ensemble" in the first character field.

Please press the Back button and try again.


Fair enough, so i try ensemble in the first menu, and leave the other two blank... and i GET THE SAME MESSAGE!

Is it just me, am i being a complete idiot and forgetting about something blatantly obvious... or is there a glitch?

Please help... i want to submit two videos and I'm going nuts...
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ashy_rulz88
Novice Vidder

Joined: 27 Apr 2006
Posts: 53

PostPosted: Sun Jul 23, 2006 11:49 am    

Ok, this is starting to really piss me off now.

I'm beginning to think it's not just me - i've tried every possible combination... it's friggin annoying me now.

Just a note - the instructions should be made much clearer. It's a bit vague...

Quote:
Characters/Couples: Pick "Ensemble" if you have more than 3.


That doesn't really specify where you select ensemble... if we just select ensemble on the first menu, or all...

Grrr... [/rant]
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Spiral Static
Intermediate Vidder


Joined: 02 Apr 2006
Posts: 404

PostPosted: Sun Jul 23, 2006 8:14 pm    

I don't know what the problem is, or how to fix it. But maybe try selecting Ensemble in the first menu, then maybe the two mainest characters in the other two..
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Enchirito
Council Member

Joined: 27 Jan 2005
Posts: 2211

PostPosted: Sun Jul 23, 2006 8:41 pm    

The character/ship selection boxes were added to allow catagoraization by ship as well as character.. I would assume that selecting Ensemble in the first menu and changing the other 2 to their default '>> Character/Ship 2' would work.

Hobbes added these recently, so maybe he can explain whats wrong.
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ashy_rulz88
Novice Vidder

Joined: 27 Apr 2006
Posts: 53

PostPosted: Sun Jul 23, 2006 11:03 pm    

^^ Like i said, i tried that combination, as well as every other combination.

It's ok, i submitted both videos under Ensemble & Charlie & Claire (If i had to pick two characters, I'd pick them ). That'll just have to do!
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Hobbes
Council Member

Joined: 28 Jan 2005
Posts: 11211

PostPosted: Sun Jul 23, 2006 11:49 pm    

Sorry abotu that guys my bad. It's set to send that error message if any of the fields are identical. Unfortunately, that also meant if two of them were blank . The problem is fixed, and it should all be workign properly now. Sorry for the trouble . I just put in the system a couple days ago, so there are still some kinks to work out
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ashy_rulz88
Novice Vidder

Joined: 27 Apr 2006
Posts: 53

PostPosted: Mon Jul 24, 2006 5:07 am    

Nooooo problem.

Do i need to submit mine again... because i put the two videos under characters? Or will it be ok?
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Hobbes
Council Member

Joined: 28 Jan 2005
Posts: 11211

PostPosted: Mon Jul 24, 2006 5:09 am    

nah that's okay, but I can change those characters for you if you want
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ashy_rulz88
Novice Vidder

Joined: 27 Apr 2006
Posts: 53

PostPosted: Tue Jul 25, 2006 11:45 pm    

That would actually be great. Thanks a lot!
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