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Submitting problem...

 
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ashy_rulz88
Novice Vidder


Joined: 27 Apr 2006
Posts: 53
Location: Perth, Australia

PostPosted: Sun Jul 23, 2006 9:43 am    Post subject: Submitting problem... Reply with quote

Ok, for the last 15 minutes I've been trying to submit a video... well. It's an ensemble video, so I selected Ensemble in all three menus... and i got this message...

Quote:
The same character/ship was chosen more than once in this video. This is not allowed.

If you have more than 3 main characters in your video, please enter "Ensemble" in the first character field.

Please press the Back button and try again.


Fair enough, so i try ensemble in the first menu, and leave the other two blank... and i GET THE SAME MESSAGE!

Is it just me, am i being a complete idiot and forgetting about something blatantly obvious... or is there a glitch?

Please help... i want to submit two videos and I'm going nuts...
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ashy_rulz88
Novice Vidder


Joined: 27 Apr 2006
Posts: 53
Location: Perth, Australia

PostPosted: Sun Jul 23, 2006 11:49 am    Post subject: Reply with quote

Ok, this is starting to really piss me off now.

I'm beginning to think it's not just me - i've tried every possible combination... it's friggin annoying me now.

Just a note - the instructions should be made much clearer. It's a bit vague...

Quote:
Characters/Couples: Pick "Ensemble" if you have more than 3.


That doesn't really specify where you select ensemble... if we just select ensemble on the first menu, or all...

Grrr... [/rant]
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Spiral Static
Intermediate Vidder


Joined: 02 Apr 2006
Posts: 404

PostPosted: Sun Jul 23, 2006 8:14 pm    Post subject: Reply with quote

I don't know what the problem is, or how to fix it. But maybe try selecting Ensemble in the first menu, then maybe the two mainest characters in the other two..
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Enchirito
Council Member


Joined: 27 Jan 2005
Posts: 2211
Location: Billings, MT

PostPosted: Sun Jul 23, 2006 8:41 pm    Post subject: Reply with quote

The character/ship selection boxes were added to allow catagoraization by ship as well as character.. I would assume that selecting Ensemble in the first menu and changing the other 2 to their default '>> Character/Ship 2' would work.

Hobbes added these recently, so maybe he can explain whats wrong.
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ashy_rulz88
Novice Vidder


Joined: 27 Apr 2006
Posts: 53
Location: Perth, Australia

PostPosted: Sun Jul 23, 2006 11:03 pm    Post subject: Reply with quote

^^ Like i said, i tried that combination, as well as every other combination.

It's ok, i submitted both videos under Ensemble & Charlie & Claire (If i had to pick two characters, I'd pick them ). That'll just have to do!
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Hobbes
Council Member


Joined: 28 Jan 2005
Posts: 11208
Location: Vancouver, BC

PostPosted: Sun Jul 23, 2006 11:49 pm    Post subject: Reply with quote

Sorry abotu that guys my bad. It's set to send that error message if any of the fields are identical. Unfortunately, that also meant if two of them were blank . The problem is fixed, and it should all be workign properly now. Sorry for the trouble . I just put in the system a couple days ago, so there are still some kinks to work out
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ashy_rulz88
Novice Vidder


Joined: 27 Apr 2006
Posts: 53
Location: Perth, Australia

PostPosted: Mon Jul 24, 2006 5:07 am    Post subject: Reply with quote

Nooooo problem.

Do i need to submit mine again... because i put the two videos under characters? Or will it be ok?
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Hobbes
Council Member


Joined: 28 Jan 2005
Posts: 11208
Location: Vancouver, BC

PostPosted: Mon Jul 24, 2006 5:09 am    Post subject: Reply with quote

nah that's okay, but I can change those characters for you if you want
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ashy_rulz88
Novice Vidder


Joined: 27 Apr 2006
Posts: 53
Location: Perth, Australia

PostPosted: Tue Jul 25, 2006 11:45 pm    Post subject: Reply with quote

That would actually be great. Thanks a lot!
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