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Your Description Has Special Characters
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rbexter93
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Joined: 24 Mar 2006
Posts: 3270

PostPosted: Mon Oct 27, 2008 12:08 am    Post subject: Your Description Has Special Characters Reply with quote

I've been trying to submit my contest entry but it keeps telling me my description has special characters.

I retyped the part I had pasted. It had no punctuation at all apart from capital letters but would not let me submit so I removed all apart from the "october 2008 contest submission". It still wouldn't submit.

I often have this problem..what should I do?
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Aislynn
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Joined: 03 Feb 2005
Posts: 35782
Location: Sawyerville, USA

PostPosted: Mon Oct 27, 2008 12:49 am    Post subject: Reply with quote

Check all of the fields that you're entering in (like the length of the vid, artist name, etc.) and make sure there's nothing that's not just a regular letter or number with absolutely no punctuation in there. Like if you don't know how large the MB size of the vid is, just guess at something like 15 MB instead of putting something like "I don't know." (Not saying that's what you did, but that has tripped that special character warning before. )

If you don't find anything strange in there but it still won't let you submit it, send me all of the info you're entering (or screencap it, if that's easier) so we can see exactly what's in all of the fields, so hopefully we can figure out what's causing the problem.

Don't worry, though, we'll get this fixed and we'll make sure you're entered into the contest! So sorry for the inconvenience!
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rbexter93
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PostPosted: Mon Oct 27, 2008 10:04 am    Post subject: Reply with quote

It still isnt working this is what I'm entering




is there anything wrong?
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Uruviel
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Joined: 31 Mar 2005
Posts: 21848
Location: Tennessee

PostPosted: Mon Oct 27, 2008 10:11 am    Post subject: Reply with quote

Hi Becca!

Is that a space in between nobody & wins in the image file name? That's the only thing I see that could possibly be a problem.
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Aislynn
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Joined: 03 Feb 2005
Posts: 35782
Location: Sawyerville, USA

PostPosted: Mon Oct 27, 2008 6:32 pm    Post subject: Reply with quote

It's your picture that's causing the problem. It's in .GIF format and the site can only accept .JPG. So just run it through your graphics program and save it as .JPG and that should do the trick! (And you might want to remove the space, just to be sure. ) *fingers crossed*
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rbexter93
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PostPosted: Mon Oct 27, 2008 9:54 pm    Post subject: Reply with quote

I saved my picture in JPG format and removed the space..but still no luck
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Charmed_Charlee
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PostPosted: Mon Oct 27, 2008 9:56 pm    Post subject: Reply with quote

Hmm..have you tried submitting using IE?
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rbexter93
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Joined: 24 Mar 2006
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PostPosted: Mon Oct 27, 2008 10:02 pm    Post subject: Reply with quote

Just tried still not working
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Charmed_Charlee
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PostPosted: Mon Oct 27, 2008 10:06 pm    Post subject: Reply with quote

Hmm..just looking over your thing, is there a gap in the MB part between 17 9
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rbexter93
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Joined: 24 Mar 2006
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PostPosted: Mon Oct 27, 2008 10:08 pm    Post subject: Reply with quote

yes but I just tried without a space and still no luck


I bet the actual problem is something really simple lol
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Charmed_Charlee
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PostPosted: Mon Oct 27, 2008 10:11 pm    Post subject: Reply with quote

Hmmm try putting in 17.9MB see if that works
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rbexter93
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PostPosted: Mon Oct 27, 2008 10:14 pm    Post subject: Reply with quote

still no luck
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Charmed_Charlee
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PostPosted: Mon Oct 27, 2008 10:16 pm    Post subject: Reply with quote

Hmmm I'm gonna enter myself what you've put in and see if I get the same problem
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rbexter93
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Joined: 24 Mar 2006
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PostPosted: Mon Oct 27, 2008 10:17 pm    Post subject: Reply with quote

okay..hopefully its not my computer
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Charmed_Charlee
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PostPosted: Mon Oct 27, 2008 10:18 pm    Post subject: Reply with quote

Hmmm I just entered it and it's gone to the next screen showing me the info before it submits to the site.
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